uCertify

Getting Started with Chatbots

Chatbots don’t train themselves, so let’s get you ahead of the game. FAST! 

(CHATBOTS.AW1) / ISBN : 978-1-64459-672-2
Lessons
AI Tutor (Add-on)

About This Course

This chatbot course turns you from a curious beginner to a confident AI engineer. No prior expertise needed. 

Through hands-on lessons, you’ll master chatbot essentials: how they work, why businesses need them, and how to build your own using Amazon Lex, Google Dialogflow, and Microsoft Bot Framework. Deploy your bot on Facebook Messenger, Slack, and more. Then watch it chat live with users. 

By the end, you’ll be scripting AWS Lambda functions, setting up webhooks, and designing conversational flows that handle interruptions like a boss.

Skills You’ll Get

  • Building chatbots using Amazon Lex and Google Dialogflow.
  • Creating and deploying custom chatbots with Microsoft Bot Framework.
  • Writing and integrating AWS Lambda functions for chatbot logic.
  • Setting up and managing webhooks for dynamic responses.
  • Designing conversational flows and handling user interruptions with follow-up intents and contextual responses.
  • Deploying chatbots on platforms like Facebook Messenger, Slack, and Google Assistant.
  • Configuring intents, utterances, and slots for natural interactions.
  • Using Dialogflow’s console for bot management and testing.
  • Publishing bots to Azure and managing them via Bot Framework.
  • Applying AI and machine learning concepts in chatbot development.
  • Generating security tokens and managing chatbot access.
Download Course Outline

1

What are Chatbots?

  • What Makes Chatbot?
2

How Chatbot Works

3

What is the Need for aChatbot?

4

Conversational Flow?

  • Handling Interruptions 
5

Amazon Lex and AWS Account

  • Amazon Lex
  • Setup AWS Account
6

Create Bot Using Amazon Lex

  • Terminology
  • Getting Started
  • Name your Bot
  • Intents
  • Utterances
  • Compile your Bot
  • Test the Bot
7

AWS Lambda Function

  • Working with Lambda Functions
  • Enable Lambda Functions
  • Create a Lambda Function
  • Test the Lambda Function
  • Integrate with Intent
  • Again, Build your Bot
8

Slots

  • The Definition
  • An intent Supporting Slot
  • Add a Slot
  • Test the Intent with Slots
9

Error Handling

10

Deploy the Chatbot inFacebook Messenger

  • Facebook Developer Account
  • Add your First Product
  • Token Generation and Security
  • Publish the Bot
  • Deploy the Bot on Facebook Messenger
  • Subscribe to Webhook
  • Add Button for the Bot
11

Live Chatbot on Facebook

  • Conclusion
12

Dialogflow Account

13

Creating a Bot in Dialogflow

  • Create Agent
  • Create Intent
  • Default Welcome Intent
  • Book a Table Intent
  • Action Parameters
  • Default Response
  • Follow-up Intent
  • No Intent
  • Yes Intent
14

Dialogflow Console

15

Integrating the Bot with Slack

  • Technical Requirements
16

Chatbot Using Microsoft Bot Framework

  • Installing Bot Framework
  • Bot Framework Emulator
17

Publishing the Bot from VisualStudio to Azure

18

Register the Bot

19

Dialogflow.v2 SDK

20

Webhooks in Dialogflow

  • BotModel
  • Model Mapper
  • Intent Handlers
  • Intent List
  • Intent Router
  • Dialogflow Controller 

Any questions?
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Start by learning Python or JavaScript, then dive into NLP (Natural Language Processing) and chatbot platforms like Dialogflow, Amazon Lex, or Microsoft Bot Framework. 

This course will teach you everything from building basic bots to deploying AI-powered chatbots on Facebook, Slack, and more. Gain hands-on experience, work on real projects, and keep up with AI trends to grow your skills.

While building something as advanced as ChatGPT requires deep expertise in machine learning and large language models (LLMs), you can start by creating smart chatbots using tools like Dialogflow, OpenAI’s API, or Rasa. This course will help you master AI-driven chatbots, and later, you can explore LLM fine-tuning to develop more sophisticated AI assistants.

  Amazon Lex (AWS) and Dialogflow (Google) are both NLP platforms. This course teaches you how to use both, so you can choose the best tool for your needs.

Chatbot developers earn 70K–150K+ per year, depending on experience, location, and role.

  • Entry-level: 70K–90K
  • Mid-level (2–5 years): 90K–120K
  • Senior/Lead AI Chatbot Developer: 120K–150K+

Industries like tech, finance, and e-commerce pay top salaries for chatbot and conversational AI experts.

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